Friday evening from 33,000 feet. What a whirlwind the last couple of weeks have been. We concluded the 41st Global Summit with our strongest ratings of “exceptionally relevant” scores ever. But spring is not just the time that SIG members come together. It is also a time when many of our members and partners hold events of interest to the industry. At the conclusion of the SIG Global Sourcing Summit in Jersey City, we immediately jumped into AribaLIVE in Las Vegas, where we were met with a wonderful response from a standing room only session on complex services spend. A week later, it was on to Orlando for a keynote with Jason Busch from SpendMatters at the Beeline User conference regarding the delicate nuances of direct versus indirect spend. Two days later, we found ourselves at the Nearshore NEXUS event and then the Nearshore Executive Alliance Board meeting. A journey to Softtek’s event in Mexico was also on the calendar, and we will round out a busy month with our member organizations at Corporate United’s SYNERGY event in Scottsdale in mid-May.
What strikes me most (beyond my love of Jet Blue live television while flying, versus my disdain for sitting on a plane that doesn’t even provide internet access) is that everywhere we go, people are cautiously optimistic about putting bold goals out in front of themselves. Although we often hear wonderful success stories about recent transformations, more and more organizations are talking less about the past and focusing instead with wonderful enthusiasm on what lies ahead. Both AribaLIVE and Beeline were enormously energetic events. They both oozed with professionals who showed integrity, passion for what they do, and an innate understanding of the growth potential for their solutions. What I heard at Nearshore NEXUS was a resounding surge of LatAm coming together to address sourcing needs at a Regional level versus country by country. A bit of the “yes we can” enthusiasm that has been absent in so many conversations the last couple of years.
What I think excites me most are all the new opportunities opening up to our members. From the Changsha International Outsourcing Expedition (IOE) in June, where we are partnering with Clochase to explore a “tier 2 model city” in China with incredible service capabilities…to a new government-backed IOE for our members to join us on a trip to Nicaragua in July to learn more about the already developed LatAm capabilities and nearshore opportunities there. While India remains the respected giant in outsourcing, most companies are now open to exploring additional destinations and SIG is at the forefront of bringing our members to these destinations. If you are interested in learning more about how you can be involved in either of these two upcoming IOEs, please let me know.
While the world continues to get smaller, the options are becoming broader; from “same old” to “what else”…from “been there, done that” to “let’s explore together.” I applaud all of you for the forward thinking you are demonstrating and for making every day at SIG a rich learning experience with a constantly climbing learning curve. I promise you our continued commitment to exceed your expectations and to listen to our members. With that in mind, please note that you will soon be receiving a brief survey to help us continue to develop our programs and find and deliver the content and services you desire. Please take a moment and respond to the survey when you receive it. After all, we wouldn’t be a membership organization without our members, so we need to make sure to please and retain every one of you along your journey to excellence.
As the city lights come into view and the hard to understand muffled pilot voice signals our descent, I am sure I will be chastened into closing my computer shortly. I hope you all have a wonderful week ahead of you and know we are always here to serve you.