The team here at HfS is very excited to meet all of you at the SIG Global Leadership Summit in Seattle next month! As you may have heard, HfS is hosting our Fall meeting for the HfS 25 Sourcing Executive Council at the Summit which will take place on Monday and Tuesday leading up to the main conference. If you are interested in attending this invitation-only event, please feel free to reach out to me at firstname.lastname@example.org
In the meantime, we have some hot research for you to read as part of your membership and our joint partnership with SIG. A few reports to highlight are a RapidInsight we published on Infosys’ bet on Business Platforms, an incredible report on the Healthcare Payor landscape authored by our in-house healthcare expert, Tony Filippone and our Offshore Challenger’s Guide that analyzes several up and coming providers who should be on everyone’s short list. Also, don’t forget about our complimentary strategy session for all SIG members. This is available for all of you and you can contact me today to schedule a session with our analyst team on the topic of your choice. .
Healthcare Payor BPO in 2011: Will Reform Shatter a Complacent Industry? The conservative healthcare industry faces the strong headwinds of regulatory change, dramatic changes to its mix of commercial and consumer businesses, and a legacy of outdated technology. While HIPAA and ICD-10 changes have absorbed most of the immediate attention, open enrollment for the year 2014 and medical loss ratio mandates will present unforeseeable challenges to the industry.
HfS Buyers Guide: The 2011 Offshore Challengers The offshore challengers are a unique group of service providers that continue to build their reputations as go-to companies for buyers that want to improve asset and process efficiency while reducing total cost of ownership. Moreover, they are not usual suspects - Wipro, Infosys, TCS, Cognizant, and HCL. The challengers are smaller in a number of ways including revenues, scale, and service offerings. But they did not grow to be multi-million dollar companies by happenstance.
Fixing Your Deal: What to Do If you Didn’t Get it Right the First Time As a vintner corks the bottle, he hopes for a huge success. After all, he has years of experimentation with the vineyards’ care, an uncanny ability to blend different grape juices, and a well-established marketing and distribution network. Once corked, only time and good treatment can lead to success. But the forces of nature can conspire against him.
Earlier this month, HfS Research was excited to announce the selection of sourcing and software PR communications specialist Gutenberg Communications to orchestrate our global research communications to the Americas, European and Indian markets.