Tune in, crank up the volume, or pop in your headphones in if you’re in the office. A few summer memories from the HfS team, as we go sit on a beach for a couple of weeks… we really do appreciate all your support. You’ve been part of one heck of a journey (so far).
Remember, should you wish to schedule a strategy session or inquiry call with HfS Research, please free to contact me today at email@example.com
South Africa needs to demonstrate why buyers should veer away from the lower-cost established offshore locations and use its stable local providers. This RAPIDInsight explores the country’s challenges and opportunities as it seeks to establish itself as sourcing destination of choice for the top-tier service providers and international corporations.
Enhancing the Benefits of Shared Services and Outsourcing: In today’s business environment, nine out of every ten enterprises have shared services and 97 percent manage outsourcing relationships. However, the majority have yet to benefit from combining shared services and outsourcing into one integrated global business services framework. This report, co-authored with PwC, presents a new approach to managing global sourcing: Global Business Services.
When the outsourcing industry pundits blithely tosses out the term “innovation,” we tend to think they are delusional. Since everyone agrees that outsourcing is geared to deliver positive changes in efficiency, productivity, cost and quality, what is “innovative” about outsourcing? Are we using a puffed-up word to pretend we’re getting or delivering more value?