We recently concluded our most successful Summit in the history of SIG, marking the highest attendance and overall scores for the 20 years we have been in existence. The location was wonderful (Amelia Island, Florida) but the energy at the Summit, and the content that was presented were what made the Summit such a resounding success. Thanks to each and every one of you that participated and helped make our 20-year birthday celebration a milestone to remember.
But there is no rest for the weary! While we bask in the success of the last Summit, we are in high gear for our first London Regional Roundtable and it promises to be a great inaugural event across the big pond. We are also gearing up for a Nearshore exploration trip in June to scope our plans for the International Outsourcing Expeditions we are launching in 2012. We continue to innovate SIG to meet our members’ needs, and often get some of our best ideas from conversations with member companies.
On that note, I recently attended the Denali Innovation Summit where the author of The Innovation Playbook, Nicholas J. Webb presented his theory of innovation. Nick started off a great roundtable discussion saying, "The root cause of the lack of innovation is culture." I embrace the idea that culture drives innovative practices, thoughts and brainstorming. Listening to all the participants in the room I was impressed by the cultures many of these companies have developed to drive innovation—even in heavily regulated arenas. We discussed how to balance regulatory oversight, millennial workers, baby boomers and technology to enable innovation to thrive. We discussed the difference between companies that support a culture of innovation that allows risk, and those that state they support innovation yet practice blame instead. When I look at our member companies, I can clearly distinguish between those that feel innovation is part of every employee’s job and those that feel it belongs solely to the research and development department. As we as an industry continue to innovate sourcing and outsourcing initiatives, we need to collaborate and reach outside our comfort zone. Along those lines, as SIG strives to bring together cross-organizational leadership, we will be addressing the needs of in-house counsel at our next Summit, by adding a roundtable of Corporate Counsel to the existing CPO/CIO/BPO executive roundtables. We believe this will truly round out executive teams that can influence initiatives.
As Warren Buffett once said, "It’s only when the tide goes out that you learn who’s been swimming naked." As the world continues to recover from the recession, SIG is committed to build out the right, innovative resources for our members to prove that we have been swimming a marathon, fully-clothed. Join us on our journey!